This page introduces MH Mediate’s online training programs, on-demand programs, keynotes, public events, and private events.  It also provides a form you can use to book a keynote or event.


Online Programs

We offer extensive online training programs to individual practitioners periodically at various cycles throughout the year, including:

  • Be Ready for Challenging Behaviors 
  • Become an Effective Mental Health Communicator
  • Mental Illness in Dispute Resolution
  • Resolving Conflicts in Shared Living

Visit our online programs page to learn more about creating a training for your organization.



On-Demand Programs

The two programs below are available online on-demand:


Resolving Family Conflicts in Mental Health

Resolve Family Conflicts teaches families to understand the kinds of conflicts that occur in mental health situations, the opportunities to overlap, and the skills needed for resolution. We explore three types of agreements – communication, living, and sensitivities. This 60 minute training will teach you to:

  • Appreciate Sources of family mental health conflicts
  • Understand the Overlap across different sides of family conflicts
  • Validate different points of view
  • Add Options by elaborating without agreeing
  • Reach Agreements about communication, living arrangements, and sensitivities

Click here to learn more about the training and schedule your personal replay


Preparing for Clients with Mental Health Needs 

This training will prepare you for challenges communicating with clients who have mental health needs.

  • Respond to challenging behaviors without stigmatizing mental illness
  • Say the right things without offending clients
  • Explain unconventional choices when advocating for clients
  • Reality-check clients without upsetting them

Click here to learn more about the training and schedule your personal replay



Keynote Remarks

MH Mediate founder Dan Berstein is available to deliver powerful keynote remarks based on both his experience developing innovative trainings for organizations, practitioners, and families and his personal experience living with bipolar disorder.  Some example subjects include:

  • Using Conflict Resolution to Empower Mental Health Conversations
    By using conflict resolution practices such as validating diverse perspectives, listening reflectively, and emphasizing self-determination we can have more empowering interactions about mental health.  This keynote shares how we can do that.
  • No Such Thing as “Difficult” People: Being Ready for Challenging Behaviors
    Anyone can have a bad day and end up causing an emergency, disruption, or disconnect.  This keynote helps you develop impartial, effective plans so you are ready to respond to these behaviors from anybody. 

  • Let’s Make Our Process Accessible to All
    True diversity and accessibility means rethinking how we design our work processes so we can anticipate needs from people who have a wide variety of needs, abilities, and preferences.  This keynote introduces a universal design framework you can apply to any work or customer-facing process to make it more accessible.

If you would like to book one of our keynotes or other events, please use the form at the bottom of this page.


Public Events

  • What Dispute Resolvers Need to Know About Mental Illness
    American Bar Association Section on Dispute Resolution Conference
    April 2018 (Washington, DC)
  • Conflict Resolution Resources for Peers
    NY State Office of Mental Health
    January 23, 2018 (Online)
  • Keynote Remarks: Ready for Challenging Behaviors and Accessible to All
    New York State Council on Divorce Mediation
    December 9, 2017 (New York)
  • Conflict Resolution Resources for Peers
    Doors to Wellbeing
    November 28, 2017 (Online)
  • Mental Illness in Dispute Resolution: What You Need to Know
    Maryland State Bar Association
    October 26, 2017 (Baltimore)
  • Be Ready for Challenging Behaviors: Operationalizing Your Practices
    New Jersey Collaborative Law Group
    September 19, 2017 (Bridgewater)
  • Conflict Resolution Skill-Building to Empower Peers
    The Alternatives Conference
    August 20, 2017 (Boston)
  • Cutting Edge Roles for Peer Specialists in Promoting Community Inclusion
    2017 Summer Institute on Community Inclusion
    July 25, 2017 (Philadelphia)
  • Mental Health Communication Training
    Center for Conflict Resolution
    July 21, 2017 (Chicago)
  • Tools You Can Use: A Panel for Peer Specialists
    NYC Peer Specialists Conference (New York)
    July 13, 2017
  • Mediating with Parties Protected by the ADA
    American Bar Association Section on Dispute Resolution CLE Webinar
    June 13, 2017 (Online)
  • Let’s Work It Out! Constructive Approaches to Conflict
    The Supportive Housing Network of New York
    June 1, 2017 (New York)
  • Tools for Reflective Practitioners
    American Bar Association Section on Dispute Resolution Conference
    April 20, 2017 (San Francisco)
  • What Mediators Need to Know About Mental Health Concerns
    Academy for Professional Family Mediators
    April 11, 2017 (Online)


  • How to Talk About Mental Health Without Offending Everyone
    April 1, 2017 (New York)
  • Introduction to Challenging Behavior
    Association for Conflict Resolution
    December 1, 2016 (Online)
  • Reaching Agreements About Treatment
    Behavioral Health Peer Conference
    November 18, 2016 (New York)
  • Becoming Accessible to a Wider Audience
    National Coalition for Dialogue and Deliberation
    October 27, 2016 (Online)
  • Before it Escalates: Infusing Organizations with Conflict Resolution Norms
    Association for Conflict Resolution Conference
    September 28, 2016 (Baltimore)
  • Reaching Agreements in Mental Health Conflicts
    New York Public Library
    September 20, 2016 (New York)
  • Reducing Conflicts Among Peers: Learning from Mediators
    10th Annual National Peer Support Conference
    August 26, 2016 (Philadelphia)
  • Managing Conflicts a a Working Peer
    10th Annual Conference for Peer Specialists
    July 14, 2016 (New York)
  • Skills Session: Accessibility
    Co-Sponsored with CUNY Dispute Resolution Center
    May 19, 2016 (New York)
  • Keynote Remarks: Conflict Resolution to Overcome Mental Health Stigma
    Mental Health Stigma Conference
    March 26, 2016 (Columbia Teachers College)
  • Keynote Remarks:Making Sense of Mental Health
    All Ivy League Mental Health Conference
    February 14, 2016 (University of Pennsylvania)
  • Skills Session: When People Yell
    CUNY Dispute Resolution Center
    February 11, 2016 (New York City)
  • Skills Session: Impartiality
    CUNY Dispute Resolution Center
    December 10, 2015 (New York)


Private Events

MH Mediate develops many private events, both in-person and online, in collaboration with other organizations.  The public events listed above represent a small fraction of MH Mediate’s trainings.  Please contact representatives from your organization if you cannot find your event listed above.


Book Dan and MH Mediate for a Keynote or Event

If you’re like to plan a keynote or other event, please use the form below: