For Conflict Resolution Practitioners

Are you a conflict resolution practitioner?

Do you feel like you wish you had extra structure, standards, and tools to help you ensure that your practice is accessible? That you respond appropriately to emergencies, disruptions, and other challenging behaviors? That you protect your clients’ self-determination and do so impartially?

MH Mediate has developed a set of scientifically informed tools to help you be the best practioner you can be.  These interventions were created by mediators, based on data from mediators and studies of mediators, in response to the pressing need for support we heard from our workshops in over a dozen states.  

Contact to learn more about our trainings and webinars.  Examples detailed below:



Address Challenging Behaviors

Be prepared and consistent when addressing emergencies, disruptions, and communication disconnects (also known as “capacity problems”)

  • Appreciate how planning ahead for challenging behavior can promote impartiality, safety, and mediator comfort
  • Understand distinctions between different kinds of challenging behavior
  • Practice making and implementing formal and informal plans for challenging behaviors



Develop Accessible Practices

Be accessible to parties with disabilities, or varying needs of any kind

  • Understand the difference between accommodations and accessibility
  • Apply seven universal design principles to make your practice accessible to parties with disabilities and other needs
  • Discover how to communicate your practice’s accessibility to parties


Practice Principles Program

Work through our Practice Principles template to organize and document all of the principles you need to govern your Alternative Dispute Resolution practice, including:

  • Define Your ADR Style
  • Document Your Style
  • Address Challenging Situations
  • Become Accessible to All Parties
  • Demonstrate Impartiality
  • Chart Your Process  
  • Communicate Your Process 


Mental Health in Mediation

Be impartial and sensitive toward parties with disclosed or undisclosed mental health needs

  • Validate diverse perspectives in mental health
  • Use the right terms when discussing mental health
  • Practice communication skills for mental health conversations


Contact to learn more about our trainings and online programs.