MH Mediate works with housing sites to:
- Train staff in conflict resolution, addressing challenging behaviors, accessibility, and mental health communication
- Train residents in conflict resolution and mental health communication
- Provide mediation services for tenant conflicts
- Provide consulting and facilitation to improve programs.
Example Trainings
Preventing and Mediating Tenant Conflicts
- Listening Skills
- Appreciating and Validating Different Perspectives
- Transparency and Impartiality
- Reaching Agreements in Shared Living Conflicts
- An Introduction to Mediation
- Examples Tailored to the Specific Scenarios You Provide
We always leave you with takeaway tools that you can integrate into your regular practices, and we even offer an on-demand online training service that you can refer folks to whenever they have a conflict. Past clients include the NYC Department of Health and Mental Hygiene, Community Access, and more.
Addressing Challenging Behaviors
- Types of Challenging Behavior
- Options for Addressing Challenging Behavior
- Benefits of Advanced Planning
- Template for Developing Your Behavior Practices
- Strategies for Implementing and Communicating Your Principles
We always leave you with takeaway tools that you can integrate into your regular practices, and we even offer an on-demand online training service that you can refer folks to whenever they have a conflict. This program has been delivered at a variety of housing sites and a version of this training was also funded by the NY State Unified Court System, rolled out across three county centers.
Infusing Your Culture with Conflict Resolution Norms
Receive Housing-Focused Resources
Fill out the form below to receive immediate access to receive free housing-focused resources including:
- A 9-minute excerpt from a SHNNY conference workshop teaching conflict resolution skills for housing
- A 16-minute TEDx video focused on conflict resolution and mental health
- Building a Conflict Resolution Culture Infographic
- Bringing Conflict Resolution Skills to Tenants and Staff Infographic
- 5 Ways to Demonstrate Fairness Infographic
Contact MH Mediate
Use the form below to ask for more information: